AI customer service, on every channel
One customer-service AI employee that lives on your website AND your messaging apps — answering customers wherever they are.
The Idea
The same AI employee, on every channel
Embed it on your website as a chat widget, and connect it to Telegram, WhatsApp, Slack, WeCom, and email — the same customer-service AI employee answers customers wherever they are. One employee, every channel.
Capabilities
One employee, everything support needs
Omni-channel
Web chat widget + Telegram / WhatsApp / Slack / WeCom / email — the same employee, everywhere.
Grounded answers
Answers from your company knowledge base, not guesses.
Human handoff
Escalates to a human via Telegram, or forwards to support email, with a no-answer timeout fallback.
Lead capture
Collects visitor name and email into your Support Leads inbox.
Built for scale
Per-visitor, high-concurrency ephemeral sessions — many customers at once.
Your own cost control
Runs on your own Credits, with rate limits.
Embed in one line
Drop the widget on your site
Paste this snippet into your site's HTML, just before the closing </body> tag. A chat bubble appears in the bottom-right corner.
<script src="https://rixyagent.com/widget.js" data-endpoint="https://app.rixyagent.com/api/public/support-chat" async></script>Ready to put your omni-channel AI support live?
Create your first customer-service employee for free and wire up your knowledge base, messaging channels, and human handoff in minutes.